FAQ

Questions

Click on the questions to see the answer!

Which payment methodes are available?

You can pay with: wire transfer / iDeal (NL) / PayPal!
How long does setup take?

Setup is instant. As soon as we have received your payment your server will be online right away. No waiting time, just play right away!
Which control panel do you use?

We use the Multicraft control panel, which gives you full access to your server.
Can I upgrade my package in the future?

Yes! Just send us an email with your order number and tell us to which package you want to upgrade.
Can I manage my plugins or add new ones?

We give you full access to all the files and configs of your server. You can manage all these files via FTP access.
Do you provide MySQL databases?

Yes! Your server will be configured with an MySQL database. This database can be created within the multicraft control panel under section advanced options.
You can manage your database with PhpMyAdmin.
What happens if I don't pay on time?

You will receive an email 14 days in advance, If you neglect to pay within those 14 days we will suspend your server. If we don`t receive a payment within 3 days after the suspension we will remove your server.
Is there a contract?

No there is not! You are in full control of your server and whether you want to pay for your server or not. If you do not pay we will remove your server (see previous question) as soon as you make a payment a new server will be created.
Can I pay for multiple months at one time?

Yes! You can pay for 1/3/6 or 12 months. We also give a discount if you pay for multiple month's (5-10%)!
Where are the servers located?

Our server are located primarily in Amsterdam, The Netherlands.

Questions

Why DMCH?

Social Media